When you are donating money you are trusting that the charity is able to get that money to those who need it. Sometimes those people live in another country or are hard to reach.  All charities will have a degree of administration costs that will need funding as a result of rent on buildings, insurance, office admin, staff salaries, volunteer expenses, equipment purchase, fundraising as well as governance costs such as audits to comply with legal obligations and Charity Commission rules. We will endeavour to cover these administration costs whilst trying to maintain our commitment to a 100% donation policy through: 

When you donate, you place your trust in our charity’s ability to deliver aid to those in need. At our non-profit organization, we solidify this trust through a policy of complete transparency. This practice builds trust and forms an open, honest partnership. We rigorously vet our on-the-ground partners and are fully committed to ensuring that funds are used as intended. To uphold this trust, we provide detailed feedback to Muslim Global Relief donors. This includes receipts, regular updates, and customized, in-depth reports on the impact of their donations. These feedback activities, performed by our partners, fall under our charitable expenditures.

We require our partners to report on their activities to ensure transparency and quality assurance. A portion of your donation is dedicated to generating these comprehensive feedback reports, thus falling under our charitable activity spending rather than administrative costs. Our partners are responsible for both delivering aid as per donor specifications and providing high-quality feedback to donors. This approach ensures that a part of your donation is allocated to maintaining our commitment to transparency and excellence in feedback.

The provision of quality feedback reports and regular updates with donors is central to our mission of providing excellent customer service. This process reassures donors that their funds are being used correctly. We understand that donors expect a robust and timely framework for feedback reports and updates. Our unwavering commitment to this process is in line with our transparency ethos. Therefore, a portion of your charitable donation will be apportioned to fulfill this mandate, categorized under charitable expenditure. This commitment to thorough communication and accountability is a cornerstone of our relationship with our donors, ensuring that every contribution is respected and valued.